1.1. The online store operating at https://www.shop.ink3.de (hereinafter referred to as the Shop) is owned by INK3.DE Bartosz Kusik (hereinafter referred to as the Seller), running a business under the name "INK3.DE Bartosz Kusik", company address: Unii Lubelskiej 3, 61-249 Poznań NIP: 7822173150 entered into the Central Register and Information on Economic Activity, (www.firma.gov.pl), tel: +48 503710112
1.2. These Regulations define the rules of using the Store, in particular the rights and obligations of the Seller and the Client, the rules for placing orders and concluding and terminating purchase and sale agreements regarding products offered by the Seller.
1.3. Customers can at any time get free access to these Regulations on the websites https://www.shop.ink3.de.
1.4. Customers can communicate with the Seller via email as well as by phone. Customers place orders using the form, in accordance with the procedure provided for in point 3 of these Regulations.
2.1. The Seller provides services electronically consisting in enabling customers to set up a user account on the Store's website and making the order form available to Customers on the Store's website.
2.2. The user account service consists in enabling customers to use the Store's resources after logging in. Creating a user account requires filling in and submitting a registration form containing: name, address, correspondence address (if different from the main address) and e-mail address.
2.3. Complaints regarding services provided electronically may be reported in writing or via electronic mail (contact details indicated in point 1.1 of the Regulations). Complaints will be considered by the Seller within 14 days.
3.1.The store accepts customer orders via the website https://www.shop.ink3.de. Orders can be placed 24 hours a day, 7 days a week.
3.2. By placing an order, one should understand the choice of type and number of products at https://www.shop.ink3.de, clicking the "add to basket" icon, filling in the order form, selecting the payment and delivery method, and then confirming and sending the order by clicking "Order and pay" icons. Orders placed via the Store entail the obligation to pay.
3.3. An essential element of the ordering procedure is the Customer's reading of these Regulations and its acceptance, which the Customer confirms by ticking the appropriate box before finalizing the order. Lack of acceptance of these Regulations during the ordering procedure makes it impossible to use the option of purchasing goods through the Store and requires the terms of the transaction to be agreed in a different form.
4.1. The prices of products presented on the Store's websites are gross prices (ie they include all components such as customs duties and taxes, including VAT) and are expressed in Polish zlotys (PLN).
4.2. Goods prices given on the Store's website do not include delivery costs. The delivery costs of the product are indicated to the Customer when placing the order. The total cost of the order, including the price of the product and the cost of delivery, is visible when summarizing the order.
4.3. The binding and final price is the price at the moment of placing the order by the customer.
4.4. Payment for the ordered goods may be in the payment forms possible to choose in the order form.
4.5. The seller provides the following payment methods:
4.5.1. Payment by a traditional transfer to the Seller's bank account.
Bank: BZ WBK
PL 13 1090 1362 0000 0001 0522 3608
4.5.2. Electronic payments and card payments via PayU.pl - current payment methods are available on the website http://www.payu.pl.
5.1. The delivery of the product to the customer is payable.
5.2. The ordered products are delivered via courier or Poczta Polska, at the Customer's choice made when placing the order.
5.3. The order delivery time is from 3 to 5 working days, counting from the date of placing the order by the customer.
5.4. After receiving the parcel, the customer should, as far as possible, check the delivery status in the presence of the supplier. In the case of any damage to the shipment during transport, it is recommended, if possible, to refuse collection of the shipment by the customer or write in the presence of the supplier of the
protocol determining the condition of the shipment and the circumstances of the damage, which significantly facilitate possible complaint proceedings.
6.1. Complaints shall be made to the address of the Store's registered office referred to in point 1.1 of the
Regulations. The complaint should contain the Customer's contact details, information about the type of
defects and the date of their finding, the Customer's request, and in case of doubt also some kind of
confirmation of purchase of the goods in the Store.
7.1. A customer who is a consumer who concluded a distance contract via the Store may, within 14 days,
withdraw from it without giving any reason and without incurring costs, except for the costs specified in points
7.2, 7.3 and 7.4 of the Regulations.
7.2. If the Customer chose the method of delivery of the item other than the cheapest usual delivery method
offered by the Seller, the Seller shall not be obliged to reimburse such Client for additional costs incurred.
7.3. The customer bears the direct cost of returning the items. In the case when goods due to their nature
(eg large-size goods) can not be sent back by regular mail, the cost of returning the goods will depend on the
price list of the carrier that provides the transport service.
7.4. The customer should secure the returned goods in such a way as to minimize the risk of damage in
7.5. To exercise the right to withdraw from the contract, you must inform us (store address: Unii Lubelskiej 3,
61-249 Poznań, tel. +48 503710112.